Hardy Process Solutions provides US
wide field service program for process weighing users.
For vibration monitoring support, contact
Hardy / Metrix Instrument,
vibration@hardyinst.com, tel. +1-281-940-1802.
We can provide the following services:
Download the Field Service brochure (PDF format)
Hardy Process Solutions' unique
offering of service and support options gives
you the advantage to maintain your plant your
way. We're here to help you
and we'll join your team when and where you decide
we're needed. We will deliver:
- Root cause solutions: we
use sound principles of measurement
technology to troubleshoot to the
root cause and find a solution.
This means you won't revisit the
same problem over and over on this
installation and others.
- Documentation you can
learn from: Whether
it's a field service report,
and answer from the Hardy WebTech
knowledgebase, or a support email,
you'll have something to refer
to today and for future use.
- Service as you need it,
only when you need it: you
decide what level of service
you need and how often. If you
need something to take care of
all of your service needs, we
can do that. If you want to service
your equipment buyt need training
and emergency support, we can
do that too. You're not forced
to buy a pre-defined program,
and we work with you to design
a service format that meets your
individual needs.
- And, we'll keep you informed: we're
not satisfied until you understand
was the problem was, why it happened,
how we fixed it, and how to prevent
it in the future.
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We have
over 200 field technicians in the U.S., and
more positioned throughout the world to assist
you in your support needs. We also have factory
engineers who will travel to your facility
anywhere in the world to help you solve challenging
applications. We're ready to support you
with:
- Installation and start-up
- Routine maintenance and certification
- Plant audits and performance measurement
- Emergency troubleshooting and repair
To
request Emergency Service and Troubleshooting,
Start-up, Installation, Calibration, Verification
or to discuss a Maintenance Agreement please
call 800-821-5831 Option 4 (Standard Hours 5:30 AM to 5:30 PM
Pacific Standard Time) or Emergency
Service after
hours and weekends
Ext.
1111.
OUTSIDE THE U.S.:
Hardy has built a network of support throughout the globe. For specific
field service options available in your area please contact your local
sales agent or our U.S. factory at +1 858-292-2710, ext. 1757.
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